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Which Mobile Network Has The Best Customer Service?

Latest results revealed in Ofcom report Network coverage and price are important, but great customer service is what we all really want when we run into a problem or need to speak to our network provider. Ofcom monitor customer service performance in the UK and have released their findings on how providers perform and compare. … Read moreWhich Mobile Network Has The Best Customer Service?

Should I Upgrade or Switch Mobile Networks?

Woman opening new phone box sitting on the sofa

That age-old question that we have to deal with at the end of each phone contract. Upgrade with my current network or switch networks? We’ve all had to answer that question. Well, we’ve compiled this guide to hopefully make it a bit easier to decide. It essentially comes down to three important considerations: What upgrade … Read moreShould I Upgrade or Switch Mobile Networks?

iPhone Models That Are Now Obsolete or No Longer Supported by Apple For Repair

iPhone 6 and 6 Plus in hand

Apple issue official information on which iPhone models are now considered ‘vintage’ or ‘obsolete’. Apple release a new iPhone model every year.  The current model is the iPhone 13 series, with the iPhone 14 expected in September this year. As new models arrive, older ones gradually become obsolete and no longer supported by the tech … Read moreiPhone Models That Are Now Obsolete or No Longer Supported by Apple For Repair

Samsung Galaxy A53 vs A52 | What’s The Difference?

Samsung Galaxy A53 vs A52

Let’s compare the two. Samsung announced the new Galaxy A53 in March, and it goes on sale on April 1. The new A53 5G is the follow-up to the best-selling and very well reviewed, Samsung Galaxy A52/A52s. We’ve compared the two in terms of key features to see how the A53 improves on the previous … Read moreSamsung Galaxy A53 vs A52 | What’s The Difference?

iOS 15.3 Includes an Important Security Update For iPhone Users

iOS 15.3

No new features, but still very much worth installing now. Apple have released iOS 15.3 and there are no exciting new features included but it does correct one important security flaw which means you should install it as soon as you can. The official release notes state: “iOS 15.3 includes bug fixes and security updates … Read moreiOS 15.3 Includes an Important Security Update For iPhone Users

Which Mobile Networks Don’t Charge Roaming Fees? And Which Do?

UK phone on map of Europe

Heading abroad? A number of the big UK mobile networks have made changes to their EU and European roaming fees. Here’s what you need to know. When the UK left the EU, the big four networks stated they had no plans to reintroduce European roaming fees. That plan has changed in 2021, with Vodafone, Three … Read moreWhich Mobile Networks Don’t Charge Roaming Fees? And Which Do?

Huawei Freebuds Pro REVIEW | Wireless Earbuds With Noise Cancellation

Huawei Freebuds Pro

One of the best sets of noise cancelling earbuds you can buy The Huawei Freebuds Pro arrive at Direct Mobiles HQ for review at exactly the right time. We have just finished playing around with Samsung’s Buds Live and want to test some more earbuds for running – for year’s I’ve been using Powerbeats Wireless … Read moreHuawei Freebuds Pro REVIEW | Wireless Earbuds With Noise Cancellation